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Receptionist - State Farm Agent Team Member

Full Time in Danbury, CT

Responsive recruiter
Benefits
  • License reimbursement
  • 401(k) matching
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
*Seeking Bilingual Spanish or Portuguese Candidates*ABOUT OUR AGENCYOur office is proud to be deeply connected with the immigrant community, reflecting the diversity of the customers we serve. We've been open for 10 years, and I’ve been with State Farm for 20 years, building a strong reputation based on trust, dedication, and exceptional service.
Before COVID, I was highly involved in community events—so much so that I was honored as the Brazilian mayor for a day in a city in our state. While things have changed, I still prioritize sponsorships and attending events to stay engaged with the people we serve.
Our team is a mix of experienced professionals who have been with me since day one and new talent eager to grow. We hold ourselves to high standards, always striving to provide top-tier customer service. We work hard, support each other, and enjoy celebrating our wins—whether through happy hours or team outings.
We're looking for go-getters who are committed, honest, and truly care about making a difference for our customers and our agency. If that sounds like you, we’d love to have you join us!
ROLE DESCRIPTIONTalline Carvalho - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
  • Bilingual Spanish or Portuguese.
Compensation $43,000.00 - $55,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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